If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to shopping or ordering on or using the benefits of our website, please contact Alliant Energy at 1-800-ALLIANT (800-255-4268).

If the power goes out

What to do when you're in the dark
Report outages to your electric company right away, protect your appliances and be prepared for flooding.
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If a power outage occurs, call your electric company right away. Don't assume that someone else has already phoned, and don't worry that they're too busy - every call helps pinpoint the location and extent of an outage.

Be sure to let them know if you see downed power lines or any damaged utility equipment.

Don’t use candles

Avoid using candles during power outages - the risk of fire is too great. Only use battery-powered light, like a flashlight, for emergency lighting.

Protect your appliances

When a storm involves high winds, lightning, heavy snow or ice, turn off and unplug as many appliances as possible (including the air conditioner during a summer storm).

This will prevent damage from a power surge when service is restored. After the storm has passed, plug in and turn them on one at a time.

Flood dangers

If flooding is occurring or predicted, do no use any electrical devices, and turn off the main circuit breaker or remove the primary fuse cartridge - but only if you can reach it without touching water.    

Are you an Alliant Energy customer?

If you’re an Alliant Energy electric customer, you can report a power outage quickly and easily by using our automated outage reporting hotlines.    

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If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to shopping or ordering on or using the benefits of our website, please contact Alliant Energy at 1-800-ALLIANT (800-255-4268).